What is your response time?

For our full support plans we strive to complete all tasks within 1 business day. If you are on a project build then it will be added to the task list and handled with other tasks.

Do you really provide unlimited support?

YES! If you’re subscribed to our Full-Support plan, you can submit an unlimited number of WordPress tasks. Individual tasks are limited to approximately half an hour each but there’s no limit on the number of tasks you can send us.